Returns & Exchanges
At Somerville Watch Co., we stand behind the precision and craftsmanship of our timepieces, offering a 30-day return window for items in original, unworn condition. Your satisfaction is our priority, and we aim to make the return process as seamless as the movement of our watches.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the item you wish to return or exchange.
Prepare the Package
Place the watch in its original presentation box along with all warranty cards, manuals, and protective films intact.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Inspection and Refund
Once our horologists verify the condition of the timepiece, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing